CricketRight
Safeguarding & children's privacy
How junior information is handled in CricketRight and where safeguarding responsibility sits.
Last updated 6 October 2026
If a child is in immediate danger, contact emergency services. For a welfare concern, contact the club's safeguarding or welfare lead and follow your club's safeguarding process and your national governing body's reporting process (for example the ECB, Cricket Ireland, KNCB or Cricket Canada). CricketRight support is not an emergency or safeguarding-reporting service.
The division of responsibility
The club is responsible for safeguarding decisions, safer recruitment, supervision, communication policies and responding to concerns. CricketRight provides software; it does not investigate welfare concerns or replace the club's safeguarding lead.
CricketRight is responsible for designing and operating the service with appropriate privacy and security protections. It processes junior data for the club under the Data Processing Agreement.
Why junior information is used
Clubs and parents may provide a player's name, parent relationship, age-band or eligibility information, availability and participation history so the club can organise fixtures, training and fair playing opportunities. CricketRight does not need this information for advertising.
Privacy by default
- Ask for the minimum information needed for the relevant cricket workflow.
- Use age-band or birth month/year instead of a full date of birth where sufficient.
- Keep club workspaces logically separated.
- Limit views and actions according to role.
- Keep coach approval in the junior team-selection process.
- Avoid advertising profiles and cross-site tracking.
What clubs should do
- Explain to parents and players what the club records and why.
- Choose an appropriate lawful basis and record it in the club's privacy notice.
- Only invite people who need access and review elevated roles regularly.
- Keep contact and eligibility information accurate and remove leavers promptly.
- Use club-approved communication channels and avoid unnecessary one-to-one adult/junior contact.
- Complete any safeguarding and data-protection impact assessments required for the club's use.
Information for parents and junior players
Ask your club what it holds about you or your child, why it uses the information and who can see it. Parents and eligible players can update some details through the product, but the club remains the main contact for access, correction, deletion or safeguarding questions.
CricketRight aims to use direct, age-appropriate explanations where junior players interact with the service. Parents and clubs should support children in understanding what their club records.
Report the right issue to the right place
- Immediate danger: emergency services.
- Welfare or conduct concern: the club safeguarding/welfare lead and the club's governing-body process.
- Incorrect club record or access: the club admin.
- Software or security defect: CricketRight Support.
If the software itself appears to expose junior information incorrectly, use the contact form and choose Urgent junior data issue, without including more personal information than necessary.